Your access depends on the number of BRIKs you own. Each BRIKs includes 30 stay nights, and they are tracked on a 365-day basis. For example, if your ownership anniversary date is October 20, 2020, we’d count the total number of stayed nights between October 21, 2020, and October 20, 2021.
WHAT IF I WANT TO ENJOY MORE STAYS IN MY HOME?
As a benefit to owners, you are invited to enjoy stay nights that exceed your annual stay night threshold of 30 nights, pending home availability. A modest nightly operating fee is assessed to cover operating and ownership costs. The fee is used to offset costs for other owners, and there is no markup added. Owners will find rates to be dramatically less than booking a similar, non-Brikitt home.
HOW DOES THE BOOKING APP WORK?
The BRIK Owners app is powered by our AI based smart booking system. It’s easy to use and equitable for owners based on their number of BRIKs owned. The app displays real-time availability and supports two types of owner stays: general and short-notice. General stays are made 8 days to 12 months in advance, and each owner has access to a general stay that falls on a special date (e.g., National holidays). Short-notice stays are made 2 to 7 days in advance of arrival. Over time, the Smart booking system will learn each owner’s stay preferences and make suggestions for dates you may enjoy.
DO BRIK OWNERS HAVE A PRIORITY RANK ORDER FOR Booking ?
No, owners book their stays based on real-time availability; there is no set ranking order to select dates. This gives all owners equal access to dates important to them, regardless of when they purchased their home.
HOW LONG ARE OWNER STAYS?
The maximum length of a stay is based on BRIKs owned. Owners of one BRIK can enjoy a stay anywhere from 2 to 7 nights at a strech. Owners of two BRIKs have the option to book stays up to 14 nights. In off-season periods, owners also have the option to extend the length of their stay.
CAN I BOOK BACK-TO-BACK STAYS?
No. An owner’s arrival date must be at least seven days from the prior departure, or the number of nights of your last stay (whichever is higher). This policy is made to ensure equal access to the home for all owners.
WHAT IS A SPECIAL DATE?
Special dates are the 11 observed Indian National holidays: New Year’s, Chritsmas , Diwali, Holi , Dusshera, Independence Day, etc . Special date stays must be for a minimum of four nights.
HOW MANY SPECIAL DATES CAN AN OWNER RESERVE?
Owners may hold up to one special date stay per BRIK.
WHAT IF I DON’T GET THE SPECIAL DATE I WANT?
Our Smart Booking system is designed to be equitable, and each owner is guaranteed one special date per BRIK. We recognize you may not always secure your first choice of a special date in a given year (e.g., Christmas), but our 12-month stay calendar gives you the opportunity to request the date in the future.
HOW FAR AHEAD CAN I BOOK A STAY?
Owners can book their home from 2 days to 12 months in advance of arrival. For example, if today is October 21, 2020, you can set dates for arrival beginning October 23, 2020, up to and including October 30, 2021.
WHAT IF I NEED TO CANCEL A STAY THAT I'VE BOOKED?
Owners can cancel with no penalty 30 or more days before arrival. Cancellations made 29 or fewer days before arrival will trigger a notification to other owners, alerting them of the newly available dates. If the dates are rebooked by another owner, there is no penalty for the canceling owner. If the dates are not rebooked, the dates count toward the cancelling owner’s annual stay night cycle for the year.
ARE ALL STAY REQUESTS ACCEPTED? HOW AM I NOTIFIED OF THE STATUS OF MY REQUEST?
If a stay date is shown as available in the BRIKitt app, you can instantly secure the stay date. Stays are made 8 days to 12 months in advance of arrival. Owners can submit a short-notice stay request 2-7 days in advance of arrival. You will receive a push notification in the app letting you know if the request was accepted or denied. on the day the request was made, or the following day for requests submitted.
WHAT TIME IS ARRIVAL AND DEPARTURE FOR OWNERS?
Standard arrival and departure is noon, but owners can request earlier arrivals and later departures. All efforts will be made to accommodate your requests if the calendar and cleaning schedules permit. You will be notified if this is possible 48 hours prior to your arrival and/or departure.
WHAT IS THE ROLE OF THE OWNER Manager?
BRIKitt assigns one of its Crew members to serve as an owner's Manager. The representative, backed by the BRIKitt technology platform, supports owners with scheduling, dispute mitigation, financing and more. Additionally, every home is supported by a local property manager vetted by the BRIKitt team.
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